What benefits does the Marble non-stick coating of Monix provide?
Monix non-stick Marble coating provides both anti-grip and durability over any other material on the market. This allows reducing the use of cooking oil by up to 60%, thus ensuring family health.
What does 18/10 Steel mean?
This 18/10 stainless steel is a special type of stainless steel composed of an alloy of steel with 18% chromium and 10% nickel. It acquires a very beneficial property for the treatment of food and for use in cooking. It is much more durable, more resistant to temperature changes and friction, and does not release any kind of substance.
What type of warranty do Monix products have?
All Monix products come with a 1-year warranty against manufacturing defects at the time of submission of the original purchase invoice.
Should I season my pots and pans before first use?
It is not necessary to “season” any Monix cookware prior to first use. It is only recommended to wash them with dish soap and a soft sponge.
What is the induction technology in cooking ranges?
An induction cooker is a type of ceramic range that directly heats an utensil through an electromagnetic field, rather than resistance-produced heat. Using ferromagnetic kitchenware is necessary for its operation.
This cooking process via induction has less energy losses, thus resulting in cost savings and faster cooking.
Are Monix products suitable for all types of cooking, including induction?
Yes, Monix products work in any type of cooking, including induction (with the exception of Karina cookware set).
Do all pan sizes work on an induction range? If I have a very large skillet, would it work on the range?
Monix induction range adapts to the size of the utensil, recognizing a minimum of 18 cm and up to 35 cm cookware width.
How do I care for my Monix products with non-stick coating?
For a longer life of your kitchenware, please follow these guidelines:
Do not use any metal utensils when cooking, as they could scratch and damage the non-stick coating, thus compromising their properties.
Wash your cookware when warm to the touch and with the soft part of the sponge or the “no-scratch” type sponge.
Use the cookware on medium to low heat, as with their thermo diffuser bottom heat is better utilized. This translates into energy saving and extends the life of your cookware.
What is the difference between a steel knife and a ceramic knife?
The ceramic knife has a sharper blade and does not oxidize food such as lettuce when cutting them.
Can I use the Monix cookware in the oven?
It is not recommended to use cookware in ovens because they have parts that can melt and damage.
Does Monix carry spare parts?
We have all the range of spare parts of pressure cookers and certain parts of other items. For more specific consultations please write to the e-mail firstname.lastname@example.org.
Do you have a repair shop?
Warranty and repairs are offered in coordination with our Warranty Department. Please send an email to email@example.com with the following information:
A brief explanation of the case
In case of a warranty claim, please attach image or copy of the purchase of the product (warranties are against manufacturing defects for a period of one year).
If necessary, please attach photographs to better illustrate your inquiry or complaint.
Contact name and phone number.
Where are you located?
Monix is located in San Jose, Costa Rica.